Permissions
Basecamp offers three different types of users: someone who works at your company, an outside collaborator, and a client.
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Someone who works at your company
These are the people who are a part of your account's primary company. Choose this user type if they need to:
Admins can add/remove people, change which projects someone is on, manage companies/organizations and groups, rename project tools, and set the data retention rules for Pings and Chat.
Owners can do everything Admins can plus upgrade the account, export data, reassign someone's to-dos, restore anything in the trash, access any project, handle billing and invoices, and require two-factor authentication.
Learn more about admins and owners.
NOTE: On Pro Unlimited accounts and accounts created before September 14, 2022, users who work at your company can invite new users to the account.
Outside Collaborators
This person doesn’t work at your company. They can collaborate on projects with you and see everything posted in the projects they've been added to, like users who work at your company, but they won’t be able to create projects, invite people to the account, add people to projects, or be admins.
NOTE: In accounts created before September 14, 2022, Outside Collaborators have the same permissions as users who work at your company. They can also be Admins or Owners.
Clients
Clients can contribute to the projects they’re part of by posting messages, uploading files, and completing to-dos, but they’ll only see the items you made visible to them.
Clients cannot:
- See any badges or flags indicating who's a client or which items are shown to them.
- See certain features like Hill Charts, Templates, All-Access Projects, or the public share option.
- Create new projects or add/remove people to their projects.
- Change a project's name, description, archive it, or place it in the trash.