Getting started as a client
Welcome to Basecamp. This is where your project team keeps conversations, files, updates, and next steps together in one place. Know where things stand without sorting through long email threads or meetings.
This guide gets you set up and ready to work in Basecamp.
Jump to:
How Basecamp works
Basecamp is the shared workspace for your project. While every team sets up Basecamp a little differently, you’ll typically use it to share updates, review work, ask questions, and keep track of next steps.
Accept your invite and log in
Before you can access a Basecamp account, you’ll need to accept the invitation sent to your email.
Once you’re signed into your new account:
- Bookmark the Basecamp login page in your browser so it’s easy to return later
- Or download the app for your device
💡Tip: You can stay involved without logging in every time by replying to Basecamp notifications directly from your email. Your response will appear in the right place in the project automatically.
Find your project
Once you’re signed in, open the project on your Home screen. This is where all the work will happen.
As you explore, look for:
- Message Board posts for announcements, updates, and questions
- To-dos for next steps
- Docs and files for shared reference
Learn more in the Using Basecamp as a Client guide.
Know who to contact
If you have a question about the project, the best place to ask is right in Basecamp.
- Ping someone on the project
- @mention someone in Chat
- Ping an Owner or Administrator listed in Adminland
If you need help with your Basecamp account (how to log in or delete a comment), contact Basecamp support.