Pings - private conversations

Pings are direct conversations with other people in your Basecamp account — one-on-one or with a group. They're not attached to any project, so they're the right place for quick questions, side conversations, or anything that doesn't belong in a specific project.

You can send and read Pings from anywhere in Basecamp. Click "Pings + Unreads" at the bottom right of any screen to open the notifications sidebar, where your Pings are always waiting at the top.

Jump to:

• Starting a Ping
• Adding people to a group Ping
• Pinging someone from a project
• Replying to a specific message
• Viewing files in a Ping
• Editing and deleting messages
• Archiving a conversation
• Customizing group Pings

Starting a Ping

In the sidebar, click the + icon to start a new Ping. Type a name to find someone on your account — you can add multiple people to start a group conversation. Hit "Ping 'em" and the conversation begins.

Adding or removing people in a Ping

When you have a group ping and need to add another user to the discussion or remove someone, open that group ping and click the names at the top. You can add users from the bottom of the group ping list, or remove a user with the trash can icon to the right of their name.

Pinging someone from a project

To Ping someone from a project, click the 'people' icon on the top-left corner of the project's main page, click the avatar of the person you'd like to Ping, and click the 'Ping [name]' button.

Replying to a specific message

To reply to a specific message in a Ping, click the ••• button next to it and hit the arrow icon. Your reply will be sent with the original message quoted.

Viewing files in a Ping conversation

To see all the files shared in a Ping conversation, click the ••• menu in the upper right corner of the conversation and select "See all files posted here."

Archiving a Ping conversation

To archive a Ping conversation, click the ••• menu in the upper right corner and select "Archive this Ping." Archiving removes the conversation for everyone involved — it can't be restored, so read the consequences on the confirmation screen before committing. If you need to continue the conversation later, start a new Ping with the same people.

Editing and deleting messages

To edit or delete a message you've sent, click the ••• button next to the timestamp on your message, then click the pencil icon to edit or the trash icon to delete. When you delete a message, it's gone for everyone in the conversation.

Customizing Pings

Group Pings can be given a name and a cover image — useful if you have several ongoing group conversations and want to tell them apart at a glance.

To name a Ping or add a cover image, click the current Ping name at the top left of the conversation. From there you can type a new name or click the image icon to upload a cover photo. To remove a cover image, click the trash icon in the same spot.