Training your team

Basecamp can fit into your team in different ways. Here are a few ideas for introducing it and helping people get comfortable.

Jump to:

Introduce Basecamp in the HQ

Basecamp HQ project showing Chat, Message Board, Schedule, To-dos, Files, Automatic Check-ins, and external links in an All-access project.

Create a new project, add “HQ” to its name, and make it All-Access so everyone on your team can access it without an individual invite.

Then, post a welcome message to help everyone get oriented. You can include links to our videos, classes, help pages, and Getting Started guide for team members.

A good introduction should:

  • Explain why you’re using Basecamp and what it can do for them
  • Show how you’ll use it and where they should start
  • Share a few resources they can explore at their own pace

We recommend posting the introduction to the Message Board, pinning it, and adding it as a Spotlight in your HQ so it’s easy to find.

Here’s an example:

Hello, everyone!

I’m excited to share that we’re adopting Basecamp to manage our projects! Basecamp is refreshingly simple. It will reduce complexity and that feeling that stuff is scattered everywhere.

Now, we’ll have a calm, centralized place where we can work together, track progress, make decisions, share docs, and collaborate.

[Explain how you’ll use it and where they should start]

As you dive in, here are a few ways to learn and get help:

Let’s do this!

Keep everyone in the loop

Since everyone isn’t on every project, you’ll want a way to regularly post project and team updates. We do that through heartbeats like this.

Set expectations for Chat

Use Chat at the right times. If it’s important, slow down. If it’s an important conversation, it shouldn’t happen in the chat room. Chat should be about quick, ephemeral things. Important topics need time, traction, and separation from the rest of the chatter. Here's how our team approaches it.

Start Small

The best way for people to see value in Basecamp is to try it. Start with a small group of people and projects. Then expand out to everyone else in your company.

Want to chat with our support team about rolling Basecamp out to your team? Drop us an email here.

Still need help? Contact Us Contact Us