Adminland overview
Adminland is the control center for your Basecamp account. It's where administrators manage people and permissions, and where account owners handle billing, upgrades, and account-level settings. If you need to make a change that affects the whole account rather than a single project, Adminland is where you start.
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Who can do what in Adminland
Basecamp has three levels of account access: owners, admins, and everyone else.
Account owners have full control. There's one original owner per account, though owners can designate additional co-owners. Owners handle billing, manage storage, export account data, and can access any project on the account — including ones they weren't added to. Only owners can cancel the account.
Administrators can manage people and projects across the account: inviting and removing users, adjusting project access, and managing companies. Admins can also add or remove other admins, but they can't change billing or account-level settings — those stay with owners.
Everyone else can see Adminland but can't make any changes there. If you can see Adminland but all the options are unavailable to you, it means you're not an admin or owner on this account. Reach out to one of your account owners or admins to request a change.
Getting to Adminland
From the Home page, click the ⚿ Adminland button on the left side, or use the Jump menu (Cmd+J) and type "Admin".
Upgrades
Some features — Admin Pro Pack, Timesheet, and additional storage — are available as upgrades to your account package. All three are included automatically with Pro Unlimited. On other packages, an account owner can add them individually through the billing section in Adminland.