Admin Pro Pack features
Admin Pro Pack gives account owners and admins tighter control over who can do what in Basecamp — from restricting Pings and public links to enforcing two-factor authentication and managing chat history. It's designed for teams that need more oversight and governance than Basecamp's default permissions provide.
Admin Pro Pack is included with the Pro Unlimited package. On other packages, an account owner can add it as an upgrade via Adminland > Handle billing, invoices, packages, and upgrades > See your options.
Jump to:
- Restrict who can send Pings
- Restrict who can edit project details
- Restrict who can edit people on a project
- Restrict who can move, archive, and delete content
- Restrict public links to admins and owners
- Limit editing and deleting comments and chats
- Require two-factor authentication
- Change Ping and Chat history settings
- Set Out of Office for users
- Removing Admin Pro Pack
Restrict who can send Pings
By default, anyone on the account can Ping anyone else. With this setting, you can disable Pings for specific companies — useful when you want client or outside collaborator communication to stay in project Chat rooms rather than private conversations.
If you disable Pings for someone you've exchanged Pings with before, the conversation history remains visible but neither party can send new messages.
Restrict who can edit project details
By default, anyone with access to a project (except clients) can edit its name, description, and tools. With this setting, only the project creator, admins, and owners can make those changes.
Restrict who can edit people on a project
By default, anyone with project access (except clients and outside collaborators) can add or remove people from a project. With this setting enabled, only owners, admins, and the project creator can modify who's on a project.
🗒️ NOTE: This setting doesn't affect All-access projects. Even with this setting on, anyone can change their own participation type or leave a project using the ••• menu.
Restrict who can move, archive, and delete content
By default, anyone with project access (except clients) can move, archive, or delete messages, events, to-dos, and other content. With this setting, only owners, admins, and the original content creator can do so.
🗒️ NOTE: The original creator can't archive or delete their content if it has comments from other users. In that case, an admin or owner will need to handle it.
Restrict public links to admins and owners
By default, anyone on a project (except clients) can generate a public sharing link for messages, to-do lists, and other content. With this setting, only account owners and admins can create public links.
Limit editing and deleting comments and chats
This setting gives everyone a 15-minute window to edit or delete their own comments and chat messages after posting. Once that window closes, only admins and owners can delete the content — no one can edit it.
This is useful for teams that need to preserve the integrity of the record after the fact.
Require two-factor authentication
Enforce 2FA for all account members. Once enabled, anyone who hasn't already set up 2FA will be prompted to do so on their next login.
🗒️NOTE: Clients are not affected by the account-wide 2FA requirement.
Change Ping and Chat history settings
By default, Basecamp retains Ping and Chat transcripts for the life of the account. With this setting, you can configure automatic deletion after a set period. Deleted transcripts — including any attachments — are permanently erased and cannot be recovered.
Set Out of Office for users
Admins can set Out of Office status on behalf of any user on the account. Click on someone's avatar to open their profile card, then click Set Out of Office and choose the date range.
Removing Admin Pro Pack
To remove Admin Pro Pack, go to Adminland > Handle billing, invoices, packages, and upgrades > See your options, find Admin Pro Pack, and click Remove. All settings will revert to their defaults.