The 37signals Way
We built Basecamp to run our own company, and we still do. This is how we actually work: how we scope projects, track them, and stay in the loop.
How we work
The whole picture in one read: company-wide projects, cycle work, when we reach for a Card Table instead of To-Dos, and how we track progress.
About 9 minutesThe practices, in depth
- The six week cycle
A clear window to prioritize, build, and ship. The foundation everything else sits on.
About 8 minutes - Tracking work on the Hill Chart
Seeing whether work is still being figured out, or just being finished.
About 7 minutes - Replacing the status meeting
Automatic Check-Ins instead of a standing meeting nobody wanted.
About 2 minutes
One team, in practice
What it looks like applied to a real group.
- Running a customer support team
How our support team works across seven time zones, 24 hours a day.
About 3 minutes
Compare notes with other teams
The Basecamp Community is a Basecamp account open to all customers, for talking to people using the product the way you do.